Doll is new, never removed from original cardboard backing. This is such a pretty doll – her face is great – especially her eyes. Please note, the original rubber straps holding the doll in place have given way with age- so I did open the top of the box to put a piece of bubble wrap over the doll to keep her more securely in place. The doll’s hair is still originally attached to the cardboard backing. This doll features the original Tyler Wentworth 2004 16 inch doll body with bending arms and straight waist. Tonner White cardboard chipper is included. Item comes from non-smoking home.